AIRSTEP Privacy-policy

Privacy Policy

Welcome to our products. AIRSTEP (including the App and any related services, hereinafter referred to as “our products and services”) is developed and operated by XSONIC (“we,” “us,” or “our”). Safeguarding users’ data security and privacy is our top priority. This Privacy Policy explains what data we collect when you access or use our products and services and how we handle that data.

Please read this Privacy Policy carefully and make sure you fully understand all of its terms before continuing to use our products. By choosing to use them, you are deemed to have accepted every part of this Privacy Policy and agree that we may collect and use your information accordingly. If you have any questions while reading this policy, you can contact our customer service at info@xsonicaudio.com or use the in-app feedback feature. If you do not agree with this policy or any of its terms, you should stop using our products and services.

This Privacy Policy will help you understand:

  1. How we collect and use your personal information

  2. How we store and protect your personal information

  3. How we share, transfer, or disclose your personal information


1. How we collect and use your personal information

“Personal information” refers to any information recorded electronically or otherwise that, alone or together with other information, can identify a specific natural person or reflect that person’s activities. Because our products and services do not require such information, we are pleased to inform you that we do not collect any personal information about you.


2. How we store and protect your personal information

As a general rule, we retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected. We will keep your personal information only for the time strictly necessary to manage our relationship with you (for example, while your account is active or you are receiving services through our products).

  • Legal obligations and statutes of limitation: We may need to retain archived personal information beyond the periods above in order to comply with legal obligations or to establish, exercise, or defend legal claims within applicable statutes of limitation. In such cases, we may be unable to delete the data at your request.

  • Deletion or anonymization: When your personal information is no longer required for legal or archival purposes, we will ensure it is completely deleted or anonymized. If you confirm that you no longer wish to use our products and services and voluntarily delete your account as required, all information will be permanently deleted.

We use industry-standard security safeguards, including encryption of key data, to protect the personal information you provide and to prevent unauthorized access, disclosure, use, alteration, damage, or loss.

  • We encrypt data to ensure confidentiality.

  • We employ trusted protective mechanisms to guard against malicious attacks.

To strengthen privacy protection, any privacy-related data we collect is desensitized at the time of collection; even in our own databases, correlated, plaintext personal data is never stored.


3. How we share, transfer, or disclose your personal information

In the ordinary course of managing our business and pursuing legitimate interests to serve customers better, we use your personal information in a compliant and appropriate manner only within our organization and do not share it with any third parties.

We may share your personal information externally only when required by laws and regulations or by mandatory requests from competent governmental authorities. Where permitted by law, we will require appropriate legal documents (such as subpoenas or investigation letters) before disclosing any information and will strive for maximum transparency within the limits of the law.

Situations in which your personal information may be shared, transferred, or disclosed without your prior consent include:

  1. Matters directly related to national security or national defense security

  2. Matters directly related to criminal investigations, prosecutions, trials, or sentence enforcement

  3. Situations where it is difficult to obtain your consent but necessary to protect life, property, or other significant lawful rights and interests of you or another individual

  4. Personal information that you yourself have made public

  5. Information collected from lawful public disclosures, such as legitimate news reports or government information disclosures

  6. Where necessary to sign or perform a contract at the request of the data subject

  7. Where necessary to maintain the safe and stable operation of the products or services we provide, such as detecting or resolving product or service malfunctions

  8. Other circumstances prescribed by laws and regulations


If you have any questions about this Privacy Policy or our privacy practices, please contact us at info@xsonicaudio.com.

隐私政策


欢迎您访问我们的产品。 AIRSTEP (包括App等产品提供的服务,以下简称“产品和服务”)是由 XSONIC (以下简称“我们”)开发并运营的。 确保用户的数据安全和隐私保护是我们的首要任务, 本隐私政策载明了您访问和使用我们的产品和服务时所收集的数据及其处理方式。
请您在继续使用我们的产品前务必认真仔细阅读并确认充分理解本隐私政策全部规则和要点, 一旦您选择使用,即视为您同意本隐私政策的全部内容,同意我们按其收集和使用您的相关信息。 如您在在阅读过程中,对本政策有任何疑问,可联系我们的客服咨询, 请通过 info@xsonicaudio.com 或产品中的反馈方式与我们取得联系。 如您不同意相关协议或其中的任何条款的,您应停止使用我们的产品和服务。
本隐私政策帮助您了解以下内容:
一、我们如何收集和使用您的个人信息;
二、我们如何存储和保护您的个人信息;
三、我们如何共享、转让、公开披露您的个人信息;
一、我们如何收集和使用您的个人信息
个人信息是指以电子或者其他方式记录的能够单独或者与其他信息, 结合识别特定自然人身份或者反映特定自然人活动情况的各种信息。 由于我们的产品和服务并不需要此类信息,因此很高兴的告知您, 我们不会收集关于您的任何个人信息。
二、我们如何存储和保护您的个人信息
作为一般规则,我们仅在实现信息收集目的所需的时间内保留您的个人信息。 我们会在对于管理与您之间的关系严格必要的时间内保留您的个人信息 (例如,当您开立帐户,从我们的产品获取服务时)。 出于遵守法律义务或为证明某项权利或合同满足适用的诉讼时效要求的目的, 我们可能需要在上述期限到期后保留您存档的个人信息,并且无法按您的要求删除。 当您的个人信息对于我们的法定义务或法定时效对应的目的或档案不再必要时, 我们确保将其完全删除或匿名化。 如果您确认不再使用我们的产品和服务,并按照要求主动注销了您的账户,所有信息将被完全删除。
我们使用符合业界标准的安全防护措施保护您提供的个人信息,并加密其中的关键数据, 防止其遭到未经授权访问、公开披露、使用、修改、损坏或丢失。我们会采取一切合理可行的措施,保护您的个人信息。 我们会使用加密技术确保数据的保密性;我们会使用受信赖的保护机制防止数据遭到恶意攻击。
值得一提的是,为了加强对隐私数据的保护,我们在收集时就已对其进行了脱敏处理, 即使在我们自己的数据库中,也不会储存具有关联性的、明文的隐私数据。
三、我们如何共享、转让、公开披露您的个人信息
在管理我们的日常业务活动所需要时,为追求合法利益以更好地服务客户, 我们将合规且恰当的使用您的个人信息。出于对业务和各个方面的综合考虑, 我们仅自身使用这些数据,不与任何第三方分享。
我们可能会根据法律法规规定,或按政府主管部门的强制性要求,对外共享您的个人信息。 在符合法律法规的前提下,当我们收到上述披露信息的请求时,我们会要求必须出具与之相应的法律文件,如传票或调查函。 我们坚信,对于要求我们提供的信息,应该在法律允许的范围内尽可能保持透明。
在以下情形中,共享、转让、公开披露您的个人信息无需事先征得您的授权同意:
1、与国家安全、国防安全直接相关的;
2、与犯罪侦查、起诉、审判和判决执行等直接相关的;
3、出于维护您或其他个人的生命、财产等重大合法权益但又很难得到本人同意的;
4、您自行向社会公众公开的个人信息;
5、从合法公开披露的信息中收集个人信息的,如合法的新闻报道、政府信息公开等渠道。
6、根据个人信息主体要求签订和履行合同所必需的;
7、用于维护所提供的产品或服务的安全稳定运行所必需的,例如发现、处置产品或服务的故障;
8、法律法规规定的其他情形。